YourDrive licenses are sold by Evolution Tech Solutions LLC. Because a license key works the moment it's delivered and can't be taken back, all sales are final, with the exceptions below.
Try it before you buy
The Community plan is free, with every core feature, for up to 3 users. Install it first to make sure YourDrive works with your server and storage before you pay for Team or Business.
No refunds for a change of mind
We don't offer refunds for a change of mind, for unused time, or for a year that has already renewed. There are no partial refunds when you cancel partway through a year.
When we do refund
- You were charged twice for the same license, or charged the wrong amount.
- You were charged for a renewal after you had already canceled.
- Your license key doesn't activate and we can't fix it, or send a working key, within 14 days of you telling us.
- The law where you live requires a refund.
Refunds go back to the original payment method, normally within 5–10 business days of approval.
Canceling
You can cancel at any time from the billing portal link in your receipts, or by emailing billing@yourdriveapp.com. Canceling stops the next renewal. Your license keeps working until the end of the year you paid for, then the server goes back to the free Community plan. Nothing on it is deleted.
Asking for a refund
Email billing@yourdriveapp.com within 30 days of the charge with your receipt or order email and what happened. See the Terms of Service for the full terms of sale.